Jnr Support Engineer (Centurion) Test faulty stock received from Distributors and other customers. Supporting On-site support of customers by request from management Provide Training Implement, support and the promotion Pre and Post-Sales Support as well as Network Site Surveys Afterhours phone support. Qualifications: CompTIA
that needs analyses, work with IT management and support teams on the root causes, follow industry standards develop improvement plans, advise management and support leads on corrective actions to prevent reoccurrence processes and procedure to relevant leads and support teams, drive required outcomes and training to command quality and governance meetings with ICT support teams, enforce change and adoption of amendments work closely with the Service Desk and other support teams to ensure effective delivery by understanding
that needs analyses, work with IT management and support teams on the root causes, follow industry standards develop improvement plans, advise management and support leads on corrective actions to prevent reoccurrence processes and procedure to relevant leads and support teams, drive required outcomes and training to command quality and governance meetings with ICT support teams, enforce change and adoption of amendments work closely with the Service Desk and other support teams to ensure effective delivery by understanding
5 years maintenance and support experience in endpoint security, supporting and maintaining systems.
Cybersecurity Engineer must have experience in supporting and maintaining AV and EDR/NGAV technologies 5 years maintenance and support experience in endpoint security, supporting and maintaining systems. AV and/or EDR & NGAV technologies Customer Support experience SLA Service Delivery experience ITIL reporting and incident handling. Provide technical support, including reporting and security application software 3rd level support calls are logged and resolved as per OEM resolution, as per client OEM Support Level.
Architecture (EA) blueprints across organization.
Implementation support.
technical team, you will play a pivotal role in supporting telephony solutions and contributing to various maintenance on technical platforms for system stability Support senior engineers in project tasks and deliverables and suggest improvements to implementation and support processes. Analyze and evaluate technical requirements
requirements.
blueprints across the organization and provide support to project teams during the design phase. RESPONSIBILITIES: Architecture (EA) blueprints across organization. Support project teams during the design phase. KEY MEASUREMENTS the existing ecosystem of ICT to support business processes. SUPPORTED KEY PROCESSES: Enterprise Architecture