Worker-(durban metro)
Offer assistance
Contact Center
company to join its dynamic Debt Collections Contact Center where you will play a crucial role in enhancing Advantageous – A solid understanding of Contact Center processes and technology. Experience with Cloud-based
monthly
Accurately present our USP to clients. Follow-up on calls and emails timeously. Meeting monthly sales targets meeting targets. Achieve the set amount of client calls. Achieve proactive campaigns targets. Effectively retention of present clients. Regular pre-call and post-call planning and research. Ensure that contact
monthly Achieve daily call ratio quota & call cycles as per the Company standards Call on customers in customers on the benefits of using products and services Call on customers on sites when necessary and perform
timely processing of claims
* make and receive calls to clients
*keeps company policies , internal
fulfilled.
SONIC Merchants called for installations and training for all low touch All merchants called for installations pack reaching merchant FF will schedule and tech to call same day Processes: Daily Usage of Optimo route Reduce cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve
requirements are fulfilled. Prepare calls, conduct calls, report and follow-up on calls for incubation accounts,
requirements are fulfilled. Prepare calls, conduct calls, report and follow-up on calls for incubation accounts,