Worker-(durban metro)
Offer assistance
Contact Center
pressure and as part of a team High ability to multi-task Responsibilities include but are not limited limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck or trailer through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
pressure and as part of a team High ability to multi-task Responsibilities include but are not limited limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck or trailer through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
exploring opportunities within industries of your choice where your technical abilities can be enhanced
Executive to join our dynamic debt collections contact center. The BI Executive will play a crucial role in enhancing business contexts. - A solid understanding of contact center processes and technology would be an added advantage business contexts. - A solid understanding of contact center processes and technology would be an added advantage
exploring opportunities within industries of your choice where your technical abilities can be enhanced
relevant parties where necessary. Understand Crisis Call Fee for Service process to ensure where authorisation referrers, and other 3rd parties and incorporate multi-dimensional input in the management of the case Knowledge about servicing Rest of Africa clients Multi-lingual including English and an African language
relevant parties where necessary. Understand Crisis Call Fee for Service process to ensure where authorisation referrers, and other 3rd parties and incorporate multi-dimensional input in the management of the case Knowledge about servicing Rest of Africa clients Multi-lingual including English and an African language
participate as necessary on field technical support calls to educate and assist our end user customers use representatives calls and direct sales calls in region daily.
Make sales calls with sales representatives
Accurately present our USP to clients. Follow-up on calls and emails timeously. Meeting monthly sales targets meeting targets. Achieve the set amount of client calls. Achieve proactive campaigns targets. Effectively retention of present clients. Regular pre-call and post-call planning and research. Ensure that contact