Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
overall customer experience, including the inbound Call centre and Virtual branch.
overall customer experience, including the inbound Call centre and Virtual branch. Compliance Operations:
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
International Sales management experience in a call centre environment Proven track record (Advantageous) candidates will be contacted. Should you not receive a call in two weeks kindly consider you application as
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly