Commission-Based Call Center Agent, you will be responsible for: Making outbound calls to potential customers Requirements: Previous experience in a sales or call center environment preferred but not required. Excellent connection to be considered for this position. The post Call Center Agent appeared first on freerecruit.co.za
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
SPECIALIST CONVENIENCE TRADE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
temporary contract. Calling customers for debt collecting - list will be provided Logging calls Capturing information
temporary contract. Calling customers for debt collecting - list will be provided Logging calls Capturing information
culture
literate in MS Office
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Recruitment Consultant or Sales Consultant
and ability. Contact Garth on garthze-merge.co.za call him on 011 463 3633 to discuss this and other opportunities