high-performance call center of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
high-performance call center of CLO's with a clear vision to provide world-class Inbound and Outbound CRM support Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets consider your application as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit
Pretoria: JUNIOR SALES REPRESENTATIVE (INBOUND & OUTBOUND) Minimum Requirements: -Energetic, well must -To start as soon as possible Duties: -Inbound and outbound sales of Private Tertiary Education packages for working leads, closing sales, managing inbound and outbound inquiries, and reaching out to potential revenue. -Respond promptly and professionally to inbound sales inquiries via phone, email, and any other and provide product information. -Conduct outbound sales calls to prospective customers and qualify lead
ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation
dual-focus (back-office & voice) within an inbound/outbound contact center experience
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
insurance services through professional expert outbound telephonic sales. Apply for our Telesales Representative Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
insurance services through professional expert outbound telephonic sales. Apply for our Telesales Representative Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
insurance services through professional expert outbound telephonic sales. Apply for our Telesales Representative Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience