Service Calls
Log incoming service calls with all required information (date,
logged off with part numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize
etc.
Take full responsibility that when clients are given time frames for repairs or collections
to.
To take full responsibility that when clients are given time frames for repairs or collections
Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring ensuring customer satisfaction of vehicles serviced
Requirements:
an efficient manner and that a high level of client service is maintained.
REQUIREMENTS
2 - 3 years' previous customer service experience in a similar role in the logistics/courier/freight
communication skills with both internal and external clients.
Excellent proficiency in English (speak,
INDICATORS
Manage discrepancy reports and advising clients of damaged cargo.
Follow up on third party
regions as well as quotes done for non-account clients.
Run delivery reports by customer as and when
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