Hoedspruit
10000
Candidate Requirements:
- Grade 12 & Hospitality Qualification
- 2 years of working experience in a similar role
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guest interactions.
Operations Management: Oversee day-to-day lodge operations
recreational activities.Financial Management: Monitor financial performance, including
profitability and cost efficiency.Staff Management: Recruit, train, and supervise lodge
resolving issues to the satisfaction of guests and management.Marketing and Sales:
orting: Prepare regular reports for management on lodge performance, guest feedback, staff issues
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Hoedspruit
and well-informed throughout their stay. From assisting with administrative tasks to providing local insights
prowess and attention to detail, essential for managing reservations and administrative duties.
Proficiency
reservation software.Flexibility to work shifts, including weekends and holidays.Previous
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Check-out: Greet guests upon arrival, assist with check-in procedures, and provide information
and accurately.
Reservations Management: Handle guest reservations, including
Front Desk Operations: Manage incoming calls, emails, and inquiries, responding
t Services: Provide information and assistance to guests regarding lodge activities, local attractions
Administrative Support: Assist with administrative tasks such as filing, data
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menu and theme.
Train and mentor pastry assistants and kitchen staff, fostering a culture of excellence
creations.Excellent organizational and time management skills, with the ability to prioritize tasks
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Hoedspruit
knowledge of Excel (costings & inventory management)
Must be hardworking, willing to work
guests, Guest Relations and managing the lodge in the Lodge Manager's absence
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partner will oversee guest services, including managing reservations, coordinating dining experiences
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