must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
to work with little supervision
EDUCATION, QUALIFICATIONS
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
Manager for their store based in the Cresta Shopping Centre in Randburg. A wonderful career opportunity awaits Shopping Centre Marketing: To look for potential marketing opportunities within the shopping centre. To engage engage with the shopping centre marketing team to understand what their marketing plans are for a given dependent on the requirement. Safety and Security: The centre management will have identified and put in place
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
forthcoming years Providing comprehensive reviews on cost centre findings, and upholding the company's values. Identify Provide comprehensive review and commentary on cost centre findings Key personal skills for a successful FP&A