telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
scheme coverage. We have an opening for a Call Centre Nurse Consultant to join our Clinical team who will be an effective call centre service achieve member satisfaction Responsible for incoming calls from Network pre-authorise for physical GP consultation If triage does not allow a physical GP consultation, refer the member costing factors are maintained Ensure that all calls and cases are fully and clearly recorded on the
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different Equivalent Experience
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
Our Client a Global Tech firm is seeking a EWM Consultant to join their team in Sandtonon a contract basis attractive rates and a great working environment. The Consulting is a senior management role, responsible for for managing a sustainable and profitable consulting services practice aligned to the strategy of the overall operationalizes delivery processes for technology consulting services to ensure that all aspects of enterprise identify and drive continuous improvement of consulting services strategies and standards in order to
Reference: JHB000313-CLG-1 You will take responsibility for strengthening the company's vision, mission and values through OD interventions BASIC JOB DESCRIPTION Primary focus to support the organization with all relevant HR matters Assist with recruitment and selection process by utilizing the appr