style="text-align:center">Vodacom Postpaid Call Centre Consultant
Based
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update stand
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000 -
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000 -
long term profitability of properties / shopping centres under management through revamps and/or expansions throughout the year as necessary. Assistance to Centre Management teams with space planning and estimating long term profitability of properties / shopping centres under management through revamps and/or expansions throughout the year as necessary. Assistance to Centre Management teams with space planning and estimating
programs, treat various diseases, and support rehab centres. Your role also includes managing absenteeism, - Rehab Support: Assist biokinetic and rehab centres. - Administrative Roles: Manage absenteeism, incapacity
programs, treat various diseases, and support rehab centres. Your role also includes managing absenteeism, - Rehab Support: Assist biokinetic and rehab centres. - Administrative Roles: Manage absenteeism, incapacity
preparing monthly management packs, conducting cost centre reviews, and analysing expenses.
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