Development Environment within the Life Insurance or Group Life Insurance / Life and Risk Industries or other developed within the external Clients Company Agile coaching experience advantage PSM I or II, CSM, CSP experience
during one of the most critical times in a family’s life? We have the perfect opportunity for you in Johannesburg them to facilitate personal development through coaching. Correspondence will only be conducted with short
effective interpersonal skills, including mentoring, coaching, collaborating, and team building.
effective interpersonal skills, including mentoring, coaching, collaborating, and team building. Strong analytical hired. Solid understanding of software development life cycle models and expert knowledge of both Agile
within the team. The Scrum Master will act as a coach, guiding the team to enhance collaboration, productivity ensure the team can deliver effectively. Support and coach team members in Agile methodologies. Collaborate and processes Behavioural: Strong leadership and coaching skills. Excellent communication and interpersonal
within the team. The Scrum Master will act as a coach, guiding the team to enhance collaboration, productivity lifecycle and processes • Strong leadership and coaching skills. • Excellent communication and interpersonal
collections KPAs and KPIs within an account delinquency life cycle. • Good understanding of business functions performance management of call centre resources. • Coaching, developing, motivating and retaining staff and performance management of call centre resources. • Coaching, developing, motivating and retaining staff and
creating a positive work environment that values work-life balance and sustainability. How you'll role As a development: develop training modules and conduct regular coaching sessions to enhance team proficiency in dispute
productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects
KPI stats
Daily monitoring and documented coaching of under-performers
Deep dive into root cause
stakeholders, if needed)
Weekly documented coaching/feedback on CLO’s performance
Ensure JD,
SMART goals and objectives.
Manage, Motivate, Coach and Develop direct reports.
Celebrate success
productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects team KPI stats Daily monitoring and documented coaching of under-performers Deep dive into root cause relevant stakeholders, if needed) Weekly documented coaching/feedback on CLO's performance Ensure JD, KPI, set SMART goals and objectives. Manage, Motivate, Coach and Develop direct reports. Celebrate success and