OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS respectful relationship with each individual who is part of the call center structure. Document performance agreements agreements for each direct report. Intra-day & real-time (hourly) monitoring of KPIs Daily extraction & daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS respectful relationship with each individual who is part of the call center structure. Document performance agreements agreements for each direct report. Intra-day & real-time (hourly) monitoring of KPIs Daily extraction & daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
/>Able to do cold calling
Experience in parts sales i.e. Midas , Automotive , Truck Parts
Consultant:
Sector: Automotive/Truck parts
Responsibilities:
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
locations and sundry space and media within The Centre. This includes direct sales of court space, indoor controls are in place and are adhered to at all times. The Marketing Sales Manager will also assist with with conceptualizing and implementing centre wide exhibitions and events, negotiation with potential media exhibitor proposals and attending to incoming sales calls. The Marketing Sales Manager will lend support and sales through direct marketing initiatives, sales calls, sales pitches, visitations to tenants, booking
locations and sundry space and media within The Centre. This includes direct sales of court space, indoor controls are in place and are adhered to at all times. The Marketing Sales Manager will also assist with with conceptualizing and implementing centre wide exhibitions and events, negotiation with potential media exhibitor proposals and attending to incoming sales calls. The Marketing Sales Manager will lend support and sales through direct marketing initiatives, sales calls, sales pitches, visitations to tenants, booking
essential Experience in managing debtors within a call centre environment. Job description: Duties will include achieved Ensure credit controllers have met daily call rates and billing adjustments are processed Ensuring career opportunities For more information, please call Lindsey Lombard. R 800000 - R 850000 - Annually
Reference: NWA003112-PCa-3 Calling all experienced Senior C# Developers looking to join a renowned International testing software applications and ensuring the timely delivery of software applications. Job Experience send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually