Johannesburg North is looking for a Team Leader & Training Coordinator to join their team Minimum Education: interviews during recruitment Responsible for the training of all new staff recruits in the areas of clinical detailed training feedback post probation Responsible for identifying and meeting training needs of existing enhancements throughout the department Review and update training manuals, guidelines, standard operating procedures
incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer trainer course or relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer trainer course or relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
Johannesburg North is looking for a Team Leader & Training Coordinator to join their team Minimum Education: interviews during recruitment Responsible for the training of all new staff recruits in the areas of clinical detailed training feedback post probation Responsible for identifying and meeting training needs of existing enhancements throughout the department Review and update training manuals, guidelines, standard operating procedures
service provider schedule/database Determine the IT training needs of users/staff Grade 12 -5 years on site -2 years experience in consulting advantageous Course on SAP Business One: TB1000; TB1100; TB1200 preferably
Development and Training
a related IT field is preferred
appointments are made). TRAINING Compulsory to attend office meeting and in-house training. The minimum CPD must be maintained by attending training sessions and ongoing training towards a full CFP qualification qualification. Fit & Proper Training as per Board notice 190 (2017) Treating Customers Fairly (TCF) POPI FICA FICA DIT Portal courses to be done weekly Attendance to all Professional Development Days and product launches
appointments are made). TRAINING Compulsory to attend office meeting and in-house training. The minimum CPD must be maintained by attending training sessions and ongoing training towards a full CFP qualification qualification. Fit & Proper Training as per Board notice 190 (2017) Treating Customers Fairly (TCF) POPI FICA FICA DIT Portal courses to be done weekly Attendance to all Professional Development Days and product launches
true captain. Key Performance Areas (KPAs): Plot a course with Solutions Owners and Architecture Teams to sculpt tables, and wield keys with finesse. Chart a course that balances the needs of both internal and external monitor performance metrics. Maintain the ship's course with ITIL MIS support processes, serving as the helpdesk support and troubleshooting. Keep the ship on course with regular production follow-ups and management