are looking for dedicated, specialist in Customer Services Our client is one of SA's leading suppliers industry We are looking to recruit outstanding customer focused candidates who go above and beyond for clients. Overview of the role: Customer Engagement Agents make sure our customers are getting the best experience existing customers with exceptional services, by identifying customer needs, responding to customer queries and collaborating with internal departments to optimize customer services and brand awareness. Key Responsibilities
complimentary LED Lighting solutions are looking for a Customer Engagement/ Internal Sales Consultant to join in Chloorkop Johannesburg. You will deal with customers telephonically and this is an office based position able to drive product sales of stagnant stock to customers and the external sales team. You will be able At least 3 - 5 years experience in an internal customer interfacing position Experience working in a technical must have worked with a warehouse and logistics department Own transport essential Salary will be based
Develop and implement production schedules to meet customer demand and optimise production efficiency. Collaborate sales division to determine customer requirements. Communicate with customers about their stock if the need record any product issues with the relevant departments. Ensure the correct reconciliation of production orders is being carried out. Manage the inventory department personnel. Carry out disciplinary action with professional working relationships with suppliers and customers to portray the company in a positive manner. Ensure
The purpose is to maintain and grow customer base and market share by promoting and selling the company and its world class products with world class service and competitive pricing. The role requires meeting walk-in and phone-in clients • Ensure increased customer awareness and maintain/increase market share • Ensure optimal growth by providing excellent customer service • Promote companies full basket of products products at all times • Maintain and grow customer data base • Comprehensive Knowledge of products, material
The purpose is to maintain and grow customer base and market share by promoting and selling the company and its world class products with world class service and competitive pricing. The role requires meeting walk-in and phone-in clients • Ensure increased customer awareness and maintain/increase market share • Ensure optimal growth by providing excellent customer service • Promote companies full basket of products products at all times • Maintain and grow customer data base • Comprehensive Knowledge of products, material
walk-in and phone-in clients
Ensure increased customer awareness and maintain/increase market share
Ensure optimal growth by providing excellent customer service
Promote companies full basket of products products at all times
Maintain and grow customer data base
Comprehensive Knowledge of products expediting
Written (typed) quotations are provided to customers
Assist with Tender pricing / Quotations Quotations when required
Capture the customers order on Syspro timeously and accurately and follow the
payroll Strong and Sound Labour and Employment legislation knowledge Labour/Industrial Relations Hands
payroll Strong and Sound Labour and Employment legislation knowledge Labour/Industrial Relations Hands
market relevance
managing and collecting outstanding debts from customers. The ideal candidate will have a strong attention - Communicating with customers to resolve payment issues - Reconciling customer accounts and processing credit checks on new customers - Updating and maintaining accurate records of customer details and payment information - Working closely with other departments to resolve customer queries and disputes - Providing regular