Join Our Team as Head of Facilities in a Dynamic Contact Centre Are you a results orientated leader who challenges into opportunities? We're looking for a Head of Facilities to lead our contact centre's facilities organisational and leadership skills is required. As the Head of Facilities , you will oversee every aspect of management plan that aligns with our goals. Optimize our office space, manage leases, and coordinate with vendors in tip-top shape. Oversee routine maintenance, address issues promptly, and create a preventive maintenance
Join Our Team as Head of Facilities in a Dynamic Contact Centre Are you a results orientated leader who challenges into opportunities? We're looking for a Head of Facilities to lead our contact centre's facilities organisational and leadership skills is required. As the Head of Facilities , you will oversee every aspect of management plan that aligns with our goals. Optimize our office space, manage leases, and coordinate with vendors in tip-top shape. Oversee routine maintenance, address issues promptly, and create a preventive maintenance
Compliance Officer This vacancy has been created within our client's risk and compliance team, based based at their Cape Town office. This role is responsible for compliance support and implementation of risk responsibilities include: •FSP Compliance / Risk Officer: o Compliance reporting on behalf of business unit: required ie previously appointed as a Compliance Officer for purposes of FAIS • Computer literacy a necessity:
Compliance Officer This vacancy has been created within our client's risk and compliance team, based based at their Cape Town office. This role is responsible for compliance support and implementation of risk responsibilities include: •FSP Compliance / Risk Officer: o Compliance reporting on behalf of business unit: required ie previously appointed as a Compliance Officer for purposes of FAIS • Computer literacy a necessity:
Review performance metrics on a weekly basis and address service issues with relevant managers Monitor service and compliance measures on a monthly basis and address inconsistencies. Devise and monitor the implementation impact on it. Motivate and manage performance of Head of Ops / Senior Ops Managers within the operation Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement. Ensure Executives may have up to 3 Heads of Ops reporting into them with a ratio of 1 Head of Ops to up to 1000 agents
– Internal (Scrap rate), Customer (SDS) and head office (QPR & Warranty status) Maintain customer develop effective countermeasures as appropriate to address mis-shipment, shortages, or other concerns. Qualifications
payments to 3rd parties – Liaise with the regional offices concern and with other directorate within the department Conduct investigations for cases at head office & Regional Offices – Execute various admin functions
Clerk based in Watford Road, Congella, Durban Head Office. This position reports into the Payroll Manager worked. Weekly overtime reporting to the business Heads of Department Manage broker timesheets and invoices
Clerk based in Watford Road, Congella, Durban Head Office. This position reports into the Payroll Manager worked. Weekly overtime reporting to the business Heads of Department Manage broker timesheets and invoices
benefits, such as medical aid and retirement funds Address employee inquiries related to payroll. Investigate authorizations from Senior Personal (Managers, HR Officers) Keep abreast with company policies and legislations e.g. Wage and Salaries Reports, leave balances, head count, and month end reports per Department/ Cost changes to the HR Manager and Payroll Manager on time Office Management - Maintenance of proper filing system