manage customer relationships that promote retention and loyalty, ultimately improving customer lifetime suits a personality type that genuinely loves customer service and has strong experience and ideas on relevant field Minimum 1 year of experience in customer service/account management Microsoft Office experience system knowledge Business acumen Knowledge of customer service practices Strong written & verbal
success and growth. The position is based at Msinsi Head Office; Hillcrest. Purpose of the Job :Reporting
An exciting opportunity exists for a dynamic person with Natural Science who is passionate about leading the companies Management Division by developing strategies that are aligned and feed into the organisation's vision and mission . The position is based at Hillcrest. Purpose of the Job :Reporting
investigate deviations. Review daily service levels, customer experience, quality, and compliance measures. with Senior Ops Managers ensuring alignment to customer requirements. Compile quarterly reports with Senior budget but decisions are approved by the departmental head. Engages with the Client on service optimisation managing the expectations of internal and external customers. Coaching Skills: ability to deliver constructive Management: ability to balance internal vs external customer requirements. Adaptability / Resilience with the
Purpose: Advise the Africa organization on all matters of law relevant to the conduct of an international pharmaceutical business including, without limitation, advice on corporate and commercial matters, pharmaceutical industry specific laws and regulations, and legal support to all functions. Main
Services BPO industry is currently looking for a Head of Operations , in Durban, Kwa – Zulu Natal. Responsibilities:
controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and complete records as input to Disciplinary Enquiries CUSTOMER LIASON MANAGEMENT (35%) • Ensure high standards
Purpose: Advise the Africa organization on all matters of law relevant to the conduct of an international pharmaceutical business including, without limitation, advice on corporate and commercial matters, pharmaceutical industry specific laws and regulations, and legal support to all functions. Main
success and growth. The position is based at Msinsi Head Office; Hillcrest. Purpose of the Job :Reporting
An exciting opportunity exists for a dynamic person with Natural Science who is passionate about leading the companies Management Division by developing strategies that are aligned and feed into the organisation's vision and mission . The position is based at Hillcrest. Purpose of the Job :Reporting