doing it Key Performance Areas Sales generation Customer Care Merchandising General Administration Promotions
component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting the manager and maintenance planning on R&M Care information, schedules and plans EXPERIENCE: 3 Years'
component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting the manager and maintenance planning on R&M Care information, schedules and plans EXPERIENCE: 3 Years'
the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To procedures at the point of sale. To deliver superior customer service by acting as a brand ambassador, being service. To support the Group's vision to be the customer's first choice health and beauty retailer by living in order to provide the correct information to customers at all times. Knowledge: Understanding and application
the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To procedures at the point of sale. To deliver superior customer service by acting as a brand ambassador, being service. To support the Group's vision to be the customer's first choice health and beauty retailer by living in order to provide the correct information to customers at all times. Knowledge: Understanding and application
consistently high-quality service delivery to customers. Key Responsibilities: Monitor the successful with relevant managers Monitor service levels, customer experience, quality and compliance measures on improvement. Ensure service levels are aligned to customer SLA. Manage the growth and development of the responsible for the end-to-end customer contact processes and their associated customer experience, supporting make recommendations based upon the employee and customer insight. Develop plans and offer insight and knowledge
skills
wants Build Long term relationships with Buyers/customers/store owners Investigate leads and find out about Prepare and present weekly and monthly report Attend customer supplier days and events Stay up to date with management team Arrange promotional calendar for customers 5 years of experience working as a Sales Representative knowledge of telemarketing and cold calling and customer relations Great command of MS Office and Excel
wants Build Long term relationships with Buyers/customers/store owners Investigate leads and find out about Prepare and present weekly and monthly report Attend customer supplier days and events Stay up to date with management team Arrange promotional calendar for customers 5 years of experience working as a Sales Representative knowledge of telemarketing and cold calling and customer relations Great command of MS Office and Excel
electrical solar and digital product knowledge Strong customer service skills Min 5 – 7 years previous working electrical solar and digital product knowledge Strong customer service skills Min 5 – 7 years previous working