Description Position: E-commerce Inbound Manager Our client is looking for a dynamic E-commerce Inbound Manager to join their team in the Midrand area. Overall Job Description: Our client's e-commerce division has experienced significant growth in recent years, fostering a fast-paced, innovative, an
Description Position: E-Commerce Picking and Packing Supervisor Our client is looking for a dynamic E-Commerce Picking and Packing Supervisor to join their team in the Midrand area. Our client's e-commerce division has witnessed substantial growth in recent years, creating a fast-paced, innovative,
Company Description:
One of South Africas top service providers is on the lookout for a Financial
their team! This company has vast experience in South Africa and continues to pride themselves on excellence
of experience in a similar role
Financial service background
Job & Company Description: One of South Africa's top service providers is on the lookout for a Financial their team This company has vast experience in South Africa and continues to pride themselves on excellence years of experience in a similar role Financial service background If you are interested in this opportunity
Reference: JHB001762-Laka-1 Join our IT Hub South Africa as an Advanced Data Streaming Platform Specialist experience in developing backend applications and services - Architecture and Interface Design - Experience RESPONSIBILITIES? - Running business-critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements - Work in a team environment to improve services throughout the
Reference: JHB001762-Laka-1 Join our IT Hub South Africa as an Advanced Data Streaming Platform Specialist experience in developing backend applications and services - Architecture and Interface Design - Experience RESPONSIBILITIES? - Running business-critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements - Work in a team environment to improve services throughout the
JHB001764-Laka-1 Join our dynamic IT Hub in South Africa as a Senior Software Engineer - Conversational Container Orchestration Platforms, e.g., Kubernetes Services - Any additional responsibilities assigned in Visual Studio IDE - Web Application & Web Services Design & Deployment - REST - SQL or NoSQL
BMW Financial Services - Customer Service - Team Leader
Based in Midrand
voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
problems, correcting actions and by improving teame results.
problems, correcting actions and by improving teame results. Deliver best practice services, and meet business IT collaboration. Monitor and manage client, service providers, partners and other stakeholder expectations year are achieved within planned budget. Deliver services to stakeholders by meeting and exceeding client and results are improved. Deliver a worldclass service by ensuring a client centric culture. Identify addressing capacity gaps. Optimise efficiency and embed correct values by ensuring direct reports understand and