and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve dealing with Customer queries.
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
The role will be required to interact with customers both internal and external, have strong communication order processing validation and customer services. Validate all customer purchase orders prior to the order process, resolving all discrepancies and moving customer orders through the ERP system to be shipped & for driving excellence pre and post invoice customer service by responding to requests and queries in a professional manner. Working directly with Sales, Service Delivery, Finance, Purchasing and the warehouse
communications and negotiating skills
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class Strong command of the English language Basic customer service Willing and able to work retail hours The
experience is an advantage.
communications and negotiating skills Good customer service skills Knowledge within the electrical industry expand relationships with existing clients or customers of the company Understand the needs of clients opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
performance
communications and negotiating skills Good customer service skills Knowledge within the electrical industry expand relationships with existing clients or customers of the company Understand the needs of clients opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development