to be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
to be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
Responsibilities: · Attend to all logged support incidents and calls. · Perform root cause analysis using the RCA template services on the supported systems as required by Vodacom. · Ensuring all system changes are handed over completing monthly reports. · Attend the monthly Vodacom TSS support meeting. · Plan and assist developers
manner.
Answer, screen and direct incoming calls.
Sort and administer mail.
Provide administrative
company's records or database
Manager the Vodacom account in terms of replacement sim cards and phones
background Duties
Technical sales background Duties Daily cold calling, new business development and key account management
Technical sales background Duties Daily cold calling, new business development and key account management
prepare shortlisted candidates, post sales service calls, you will not be required to look for new business
prepare shortlisted candidates, post sales service calls, you will not be required to look for new business