an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
Controller is responsible for managing the credit and collections process within the Group of Companies. Their end and ad hoc collections reports. Bank allocations in different currencies. Collections management: Pro-active follow up on overdue invoices and facilitate the collection of outstanding payments. This may involve sending sending reminder letters, making phone calls, and negotiating payment arrangements. Compile documents for queries. Responsible for monthly reports and collection analytics. Streamline processes internally and
Controller is responsible for managing the credit and collections process within the Group of Companies. Their end and ad hoc collections reports. Bank allocations in different currencies. Collections management: Pro-active follow up on overdue invoices and facilitate the collection of outstanding payments. This may involve sending sending reminder letters, making phone calls, and negotiating payment arrangements. Compile documents for queries. Responsible for monthly reports and collection analytics. Streamline processes internally and
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with
customers to collect outstanding amounts efficiently. Meet Monthly Targets: Achieve monthly collection targets targets, while reducing DSO. Timely Payment Collection: Collect outstanding money within granted terms. Cash requirements. Process Improvement: Continuously improve collection processes. Requirements Matric qualification
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the