officer to manage their change controls for the group. QA experience managing change controls at a pharma
officer to manage their change controls for the group. QA experience managing change controls at a pharma
Operations
- Incident Management (IM)
- Change Management (CM)
- Problem Management (PM)
-
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client (Incident, Change and Problem management) Plan and execute maintenance tasks (change management) Plan and infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
production support calls.
- Change Management:
- Raise Change Requests (CRs)
pre and post Go-Live activities, including change management and post-implementation support.
Processes: Knowledge of Incident, Problem, and Change management
Agile Working Model (AWM) Charter:
Processes: Knowledge of Incident, Problem, and Change management Agile Working Model (AWM) Charter: - Adaptability
pre and post Go-Live activities, including change management and post-implementation support. Interact
and resolve production support calls. - Change Management: - Raise Change Requests (CR's), write Functional