Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Management of Hardware Service Products and Solutions. Management of hardware service portfolio. Customer
knowledge of our company's technical products and services and you should be able to relate this knowledge goals and should have excellent sales and customer service skills. Key Responsibilities Develop and implement activities to inform sales strategies, identify emerging opportunities, and maintain a competitive edge
knowledge of our company's technical products and services and you should be able to relate this knowledge
goals and should have excellent sales and customer service skills.
Key Responsibilities
emerging opportunities, and maintain a competitive edge
company, based in Midrand, specializing in IT services is looking for an experienced Call Centre Agent their dynamic team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with Excellent English communication skills and customer service. R5 000 CTC pm
department is delivering quality services to end-users, meeting service level agreements, and resolving plan and budget for support services, manage requirements and service contracts, deliver in terms of and meaningful relationship with suppliers and service providers in order to establish a positive, profitable lines of service which includes performance of financial analysis in collaboration with service and client client delivery management Manage support services area in a cost effective manner applying relevant methodologies
responsible for maintaining and leveraging quality of service provided to customers, while ensuring operational (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
responsible for maintaining and leveraging quality of service provided to customers, while ensuring operational (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
ng: RFC's, Web API's, ALE/ IDocs, Web Services, Object Linking and Embedding (OLE)
Fund Accounting channel within a large Financial Services Group
Degree in IT or Finance
3
Self build and Bitstream teams with regards to service delivery Key Performance Areas Support to Field Escalations CXX - escalations tracking and insights. Service Delivery engagement