expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
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rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
Duties: Full responsibility for Profit and Loss Centre Budgetary planning including revenue and capital
Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production issues
years' experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience
years' experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience
understanding of the business needs. Ensure that all calls are assigned/ reassigned timeously and resolved
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving