Preferably has 1 or 2 years' experience in a customer service or telephone contact position • Accessible to beginners hospitality sector • Computer literate: desktop applications and internet • Fluent in the national language plus SKILLS AND ATTRIBUTES - Guest oriented and service minded - Good listening and analytical skills,
Preferably has 1 or 2 years' experience in a customer service or telephone contact position • Accessible to beginners hospitality sector • Computer literate: desktop applications and internet • Fluent in the national language plus SKILLS AND ATTRIBUTES - Guest oriented and service minded - Good listening and analytical skills,
practical/workplace experience in the Financial Services industry. A reas of responsibility may include Term Insurance Call Centre: Medical Aid client servicing, claims, new business and health benefits administration independently and in a team orientated environment Service driven, a sense of urgency and a team player. Adapts
satisfaction by delivering a first time right service to them Business Processes : Apply fault-finding Satisfaction by delivering a first time right service to them BEHAVIOURAL COMPETENCIES Safety Awareness