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Quality Assessor Sandton NEW
Abacus Life Limited
South Africa
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies and effectiveness in customer interactions Report on quality assurance assessment results Effective self-m
share this job on whatsappQuality Assurance Sandton NEW
Abacus Life LimitedSouth Africa
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treati
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