the Hotel.
As one of the Rooms Division Departments, we strive to give our Guests a WOW experience expectations through warm, friendly, and personalised service, consistency of product, and care for their well-being We own our actions by being passionate about service, flexible, operating with integrity, and fostering ourselves. We strive to operate a cost-effective department by maximising sales and limiting expenses.
You according to the procedures in Opera, linking the correct corporate company/agency to bookings, and ensuring
On-site
With your excellent understanding of both hotel service standards as well as the learning and development
is to facilitate on-the-job training to improve service standards, therefore you will be involved in the
Developing training material to improve service delivery in all operational areas of the hotel
outstanding planning skills. Youre results and service orientated with situational awareness.
Closing
seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction. Participate seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction. Participate
seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction. Participate