deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To
Product Barcoding: Ensure all products in the Trade Centre are accurately barcoded. Regularly check and update Stock Merchandising: Arrange all stock in the Trade Centre according to set merchandising standards. Maintain appealing display of products. Trade Centre Cleanliness: Clean customer areas daily, including floors, parking shelving, racking, and products. Ensure the Trade Centre always maintains a professional and welcoming appearance and Verification: Count all items in the Trade Centre weekly. Verify counted items against the ERP system
Managers to provide exceptional customer service by ensuring customer care, a world class shopping experience experience for our customers and to play a role. Ensure departmental sales in line with budgets Maximise Drive stock availability and ensure Clothing and Home stock inventory processes are implemented in allocated delivery of a consistent customer shopping experience in line with the agreed service levels. Maximize promotional inventory management Innate awareness of clothing and home retail trends Computer literacy Skills and Competencies:
Managers to provide exceptional customer service by ensuring customer care, a world class shopping experience experience for our customers and to play a role. Ensure departmental sales in line with budgets Maximise Drive stock availability and ensure Clothing and Home stock inventory processes are implemented in allocated delivery of a consistent customer shopping experience in line with the agreed service levels. Maximize promotional inventory management Innate awareness of clothing and home retail trends Computer literacy Skills and Competencies:
accounting system Track outstanding orders from information received from Sales Manager and Dispatch team Generate reports as required Assist Sales Manager with customer queries and complaints Assist in scheduling delivery Administer customer relationship management system Administer sales budget with sales manager Customer Liaison Liaise with internal and external stakeholders and customers as required Minimum Education Diploma Office Administration Administration Product Pricing and Rebates Customer Service Required Competencies Attention to detail
accounting system Track outstanding orders from information received from Sales Manager and Dispatch team Generate reports as required Assist Sales Manager with customer queries and complaints Assist in scheduling delivery Administer customer relationship management system Administer sales budget with sales manager Customer Liaison Liaise with internal and external stakeholders and customers as required Minimum Education Diploma Office Administration Administration Product Pricing and Rebates Customer Service Required Competencies Attention to detail
Computer literate – MS Office Willing and able to work retail hours Advantageous: At least 1 year retail maximum sales Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
Computer literate – MS Office Willing and able to work retail hours Advantageous: At least 1 year retail maximum sales Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
Computer literate – MS Office Willing and able to work retail hours Advantageous: At least 1 year retail maximum sales Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct