analyzed tickets to the Software Corrective Maintenance team and make sure to fill-in Support ticket tracking
analyzed tickets to the Software Corrective Maintenance team and make sure to fill-in Support ticket tracking Documents ticket resolution and ensures proper communication/reporting to customer on ticket resolution administration tools Support ticket tracking tool – in progress tickets Configuration Management document
or a related field preferred. FAIS Regulatory Examination (RE5) (advantageous) Relevant FAIS (150 Credits)
or a related field preferred. FAIS Regulatory Examination (RE5) (advantageous) Relevant FAIS (150 Credits)
directly responding to customer's emails or Remedy tickets. For more complex inquires, will also meet with
directly responding to customer's emails or Remedy tickets. For more complex inquires, will also meet with
for the tenants and the complex. (Red Rabbit ticketing system to be used) If the caretaker and staff all tenants and caretaker. List and upload onto ticketing system all maintenance that must be attended to
for the tenants and the complex. (Red Rabbit ticketing system to be used) If the caretaker and staff all tenants and caretaker. List and upload onto ticketing system all maintenance that must be attended to