standard of service and compliance and to troubleshoot any issue relating to the service offering. (Target provide accurate information to the customer by speaking to customers and listening to them to gain a better offers or renewals or other issues related to our services
- Responding and listening efficiently and Contact Centre metrics while providing excellent customer service
- Be professional and polite always
- Xperiences policies and procedures
- Escalating customer queries and/or faults that cannot be concluded
encompass: Assist field service with on-site work. Identify potential customers or leads. Generate new opportunities and expand the customer base. Reach out to potential customers to introduce the company's company's products or services. Explain product features, benefits and address any questions or concerns. Building relationships with customers is crucial. Follow up with leads, provide ongoing support, and ensure customer satisfaction long-term relationships. Converting leads into paying customers. Meeting or exceeding sales targets. Qualifications
encompass: Assist field service with on-site work. Identify potential customers or leads. Generate new opportunities and expand the customer base. Reach out to potential customers to introduce the company's company's products or services. Explain product features, benefits and address any questions or concerns. Building relationships with customers is crucial. Follow up with leads, provide ongoing support, and ensure customer satisfaction long-term relationships. Converting leads into paying customers. Meeting or exceeding sales targets. Qualifications
other products to potential customers Making professional sales call to customers. Knowing the product being risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics impact on and persuade customers to buy. Listens and understands the customer's emotions and needs. Delivers Delivers top class customer service. Focusses on exceeding the minimum call centre metrics. Ensures that
other products to potential customers Making professional sales call to customers. Knowing the product being risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics impact on and persuade customers to buy. Listens and understands the customer's emotions and needs. Delivers Delivers top class customer service. Focusses on exceeding the minimum call centre metrics. Ensures that
Reference: PTA023034-CN-1 Service, Support and On boarding Consultant - Ferndale R12 500 CTC Inclusive Ensure that the Support Centre provide quality customer service on every call Consultant: Charlene Nel - Dante
Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business
Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business
Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database
Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database