Our client is urgently looking for a Services Consultant who has extensive experience assisting clients different products we provide a service for. Assisting in developing the Service and Support team as well as relationships between Service and Support team and administration teams to ensure effective service and support that Service and Support team provide quality customer service on every call; Ensure that Service and
standard of service and compliance and to troubleshoot any issue relating to the service offering. (Target provide accurate information to the customer by speaking to customers and listening to them to gain a better offers or renewals or other issues related to our services
- Responding and listening efficiently and Contact Centre metrics while providing excellent customer service
- Be professional and polite always
- Xperiences policies and procedures
- Escalating customer queries and/or faults that cannot be concluded
encompass: Assist field service with on-site work. Identify potential customers or leads. Generate new opportunities and expand the customer base. Reach out to potential customers to introduce the company's company's products or services. Explain product features, benefits and address any questions or concerns. Building relationships with customers is crucial. Follow up with leads, provide ongoing support, and ensure customer satisfaction long-term relationships. Converting leads into paying customers. Meeting or exceeding sales targets. Qualifications
encompass: Assist field service with on-site work. Identify potential customers or leads. Generate new opportunities and expand the customer base. Reach out to potential customers to introduce the company's company's products or services. Explain product features, benefits and address any questions or concerns. Building relationships with customers is crucial. Follow up with leads, provide ongoing support, and ensure customer satisfaction long-term relationships. Converting leads into paying customers. Meeting or exceeding sales targets. Qualifications
actively promoting and selling our products, customer service and support to clients. Your day-to-day tasks "Get the sale” using various customer sales methods Evaluate customers skills, needs and build productive motivated and driven Qualifications Customer Service Representatives, Customer Satisfaction, and Interpersonal
other products to potential customers Making professional sales call to customers. Knowing the product being risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics impact on and persuade customers to buy. Listens and understands the customer's emotions and needs. Delivers Delivers top class customer service. Focusses on exceeding the minimum call centre metrics. Ensures that
other products to potential customers Making professional sales call to customers. Knowing the product being risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics impact on and persuade customers to buy. Listens and understands the customer's emotions and needs. Delivers Delivers top class customer service. Focusses on exceeding the minimum call centre metrics. Ensures that
Reference: PTA023034-CN-1 Service, Support and On boarding Consultant - Ferndale R12 500 CTC Inclusive Ensure that the Support Centre provide quality customer service on every call Consultant: Charlene Nel - Dante
estate agency dedicated to providing exceptional service to their clients. They pride themselves on their development. Client Assistance: Provide exceptional customer service to clients, ensuring their needs are met throughout promptly and professionally, striving to exceed customer expectations Canvassing: Identify potential client through canvassing efforts. Promote the company's services and listings to prospective clients. Rental Applications: Experience: Previous experience in sales, customer service, or real estate is beneficial but not essential
estate agency dedicated to providing exceptional service to their clients. They pride themselves on their development. Client Assistance: Provide exceptional customer service to clients, ensuring their needs are met throughout promptly and professionally, striving to exceed customer expectations Canvassing: Identify potential client through canvassing efforts. Promote the company's services and listings to prospective clients. Rental Applications: Experience: Previous experience in sales, customer service, or real estate is beneficial but not essential