Resourcing Services globally. We are steadfast in providing technology-driven sophisticated services to our · Diploma/Degree in (IT, Computer Science or Engineering) required. · One or more of the following: ISTQB
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL AND INTERPERSONAL
articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal similar discipline, have Dell Infrastructure Partner Training and 5-7 years' Account Management and Sales experience customer's expectations are met. Upsell the Company's services and solutions. Serve as the custodian for the Distributors and OEM's. REQUIREMENTS: Qualifications/Training – Grade 12 / Matric (Senior Certificate). Bachelor's or a related field. Dell Infrastructure Partner Training. Experience/Skills – 5-7 Extensive Account Management
articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal similar discipline, have Dell Infrastructure Partner Training and 5-7 years' Account Management and Sales experience customer's expectations are met. Upsell the Company's services and solutions. Serve as the custodian for the Distributors and OEM's. REQUIREMENTS: Qualifications/Training – Grade 12 / Matric (Senior Certificate). Bachelor's or a related field. Dell Infrastructure Partner Training. Experience/Skills – 5-7 Extensive Account Management
customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
little supervision
estate agency dedicated to providing exceptional service to their clients. They pride themselves on their Client Assistance: Provide exceptional customer service to clients, ensuring their needs are met throughout through canvassing efforts. Promote the company's services and listings to prospective clients. Rental Applications: with colleagues and participate in team meetings, training sessions, robot flyer drops, marketing events Experience: Previous experience in sales, customer service, or real estate is beneficial but not essential
estate agency dedicated to providing exceptional service to their clients. They pride themselves on their Client Assistance: Provide exceptional customer service to clients, ensuring their needs are met throughout through canvassing efforts. Promote the company's services and listings to prospective clients. Rental Applications: with colleagues and participate in team meetings, training sessions, robot flyer drops, marketing events Experience: Previous experience in sales, customer service, or real estate is beneficial but not essential
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:
state-of-the-art facilities. Professional development and training opportunities. Collaborative and supportive work
branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT · Manage