We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role sales experience
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role sales experience
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons when operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients experience regarding client's portfolio Ensure that the Support Centre provide quality customer service on every call
Manager with effectively managing a Decorating Centre in line with the required customer experience standards
Manager with effectively managing a Decorating Centre in line with the required customer experience standards
team adhere to SLA's set out for inbound contact centre. Responding to queries received via Salesforce deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
team adhere to SLA's set out for inbound contact centre. Responding to queries received via Salesforce deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and deadlines
lasting relationships with clients and Contact Centre team based on trust and reliability
- Understanding Understanding and striving to meet or exceed our Contact Centre metrics while providing excellent customer service
- and understanding of the dynamics of the Contact Centre and how to effect performance through practical