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problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
Orientated Candidate must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous)
deals Experience with negotiating deals at exec level in the client's environment BEHAVIOUR AND COMPETENCIES
deals Experience with negotiating deals at exec level in the client's environment BEHAVIOUR AND COMPETENCIES
drive team to achieve and maintain defined service level agreements and turn around times at the defined