conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers
Proven experience as front desk representative, agent or relevant position Familiarity with office machines
with programming languages such as Java, Python, or C#. Strong understanding of software testing principles
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent
Manage and track all ad - hoc and routine service calls. Generate and communicate all client reports vis
hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and