obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good
Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
correspondence, memos, and reports. Handle incoming calls and emails, responding as necessary. Coordinate
correspondence, memos, and reports. Handle incoming calls and emails, responding as necessary. Coordinate
schedule content on media players. Conduct courtesy calls to customers. Matric Non negotiable - Min 5 years'
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good