Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between
skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent
Manage and track all ad - hoc and routine service calls. Generate and communicate all client reports vis
background with all subjects passed advantageous • Cold-calling, sales experience or general work experience beneficial
background with all subjects passed advantageous • Cold-calling, sales experience or general work experience beneficial
opportunities by generating leads through cold calling, inbound enquiries and referrals. Develop and implement
close deals. Key Responsibilities: Conduct outbound calls to existing and new customers to generate leads