Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
procedures, and performance standards to ensure high-quality service delivery.
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
prioritize changes.
As a Compliance Specialist, you will be staying ahead of regulations globally, establishing robust controls implemented, and communicated. Provide compliance assurance to the relevant management teams, group risk management committee through detailed reports. Provide update/training to employees on latest regulatory updates affecting
accumulation credits
·   Conduct end user training on ESS/MSS
·   Serve as a liaison with
accumulation credits
·   Conduct end user training on ESS/MSS
·   Serve as a liaison with
maintains data in HRIM systems and databases and assures information is available on a timely basis.
Training and Research
licensing and approvals.” The Trade Compliance Specialist role consists of the following: • Expertise with requested. This service requires the Trade Compliance Specialist to communicate sourcing requirements and compliance