This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join requirements as and when required Lead tactical accountability for the daily management of the Branch through performance management throughout the division Accountable for development and training for direct reports remediation plans to address people issues. Accountable for the recruitment needs of the division by
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join requirements as and when required Lead tactical accountability for the daily management of the Branch through performance management throughout the division Accountable for development and training for direct reports remediation plans to address people issues. Accountable for the recruitment needs of the division by
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding understanding of collections KPAs and KPIs within an account delinquency life cycle. • Good understanding of daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
English & Portuguese
Knowledge of Mozambique or Angola clients
Foreign nationals welcome but Legal Docs must be in place
Computer literate
Contactable refrences
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
follow up and compliance purposes.
Call Centre Performance Management & Reporting
Knowledge of Call Centre Management systems.
ATTRIBUTES:
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
Front of house Admin-Accounts Position in Waterfall, Kwa-zulu Natal. Only candidates with recent and Capturing of product serial numbers on the relevant accounting system. Capturing sales in the sales book. Filing to be collected. Computer knowledge essential: Accounting Software Package, Microsoft Office (Outlook, Microsoft Office - Word, Excell, Outlook. Invoice and Accounting System Experience, for example, Quickbooks. Minimum skills – proactive, clear and direct. Self-accountability and application of experience and skills. Screening
Admin Clerk required with previous admin work experience, fluent in English and Afrikaans, need to be customers, computer literate in MS Office and Internet. Admin duties, assisting with sales, taking orders, capturing capturing orders, email correspondence, other admin duties as required. Kindly submit CV to apply should consider your application unsuccessful. The post Admin Clerk appeared first on freerecruit.co.za .
Admin Clerk with at least 1-2 years prior experience. JOB SUMMARY Matric (Grade 12) Good knowledge of of MS Office An extensive admin background Basic knowledge of staff clock card recording Ordering of stationery successful candidate other company benefits. The post Admin Clerk appeared first on freerecruit.co.za .