To manage the sales support team in the planning, execution, coordination, and quality assurance of all achievement of team operational deliverables. Provide input to the CSC (Client Service Centre) budget Succession, Development and retention plan for the team. Make clear progress in building and retaining motivated Call Centre environment · 2 years experience in a team lead role · Experience in the Financial industry
shipping methods Train and manage the warehouse team to solve day-to-day operational issues and reach standards for productivity, quality, and customer service Maintain a safe and healthy work environment by
basis. The candidate will manage inquiries and service offerings provided by both Phello Attorneys and conveyancing paralegals and other team members, including cleaners. Assist in business growth and fairly tracking progress monthly. Manage all stakeholders and assist in resolving escalated customer issues. Manage the Director's diary and schedule appointments. Assist in growth of business and managing stakeholders invoices. Assist the bookkeeper with reconciling matters. Track monthly targets and assist in financial
Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and surpass opportunities to make a tangible impact. Join their team of passionate professionals and be part of a culture guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities customer service. Endeavour to provide all customers with the best level of customer service and support support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets
To manage the sales support team in the planning, execution, coordination, and quality assurance of all achievement of team operational deliverables. Provide input to the CSC (Client Service Centre) budget Succession, Development and retention plan for the team. Make clear progress in building and retaining motivated Call Centre environment · 2 years experience in a team lead role · Experience in the Financial industry
high caliber candidates. Our clients are diverse Leaders in their respective Industries and Representatives opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate cranes assignments. Ensure the delivery of a positive Customer Experience in the provisioning of services. Support Sales after-hour requirements from clients and operators. Assist with keeping relevant certification files up to good condition & running order. Approval of Service Providers as required. Manage timekeeping records
Performance Areas:
record
appoint an experienced and inspirational Sales Team Leader to join its high profile division. This is a sales focused team Leader to aid in the development and growth of a high caliber team in an environment Setting team objectives and regular review periods • Development of a balanced scorecard of team members analysis • Driving continuous improvement in the service provided to customers and sales targets • Coaching seniority • Inspiring team members to provide market leading customer service levels • Support projects
dedicated locations.