sector in a similar role
- Must be able to use CAD efficiently
- Ready to work in a Fast paced
Reference: PTA010248-HDJ-1 CAD Draughtsman (Electrical) – Sunny Durban Join a forward-thinking team A in Building Services is looking for an Electrical CAD Draughtsman to join their growing team If you take
This role requires matric and a relevant tertiary qualification as well as relevant FMCG/Manufacturing experience. Experience as a Skills Development Facilitator and registration with FoodBev SETA is essential.
The successful candidate will take charge of managing skills development for
Johannesburg North is looking for a Team Leader & Training Coordinator to join their team Minimum Education: interviews during recruitment Responsible for the training of all new staff recruits in the areas of clinical detailed training feedback post probation Responsible for identifying and meeting training needs of existing enhancements throughout the department Review and update training manuals, guidelines, standard operating procedures
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join throughout the division Accountable for development and training for direct reports Manage agreed performance standards
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join throughout the division Accountable for development and training for direct reports Manage agreed performance standards
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS KPI/target is not met and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if communication. Ensure pro-active scheduling of training activities. Conduct crucial conversations (difficult accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
Johannesburg North is looking for a Team Leader & Training Coordinator to join their team Minimum Education: interviews during recruitment Responsible for the training of all new staff recruits in the areas of clinical detailed training feedback post probation Responsible for identifying and meeting training needs of existing enhancements throughout the department Review and update training manuals, guidelines, standard operating procedures