incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through the Contact Centre Training Manager and management. Ensures that the identified training needs analysis
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through the Contact Centre Training Manager and management. Ensures that the identified training needs analysis
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Reference: PTA023017-MB-1 Training Facilitator / Practitioner / Retail Loss Prevention (Centurion) R15
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 month
Requirements:
with the possibility of permanent employment. Training for engineers will be aligned with the requirements
This role requires matric and a relevant tertiary qualification as well as relevant FMCG/Manufacturing experience. Experience as a Skills Development Facilitator and registration with FoodBev SETA is essential.
The successful candidate will take charge of managing skills development for