experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT Services Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in Roodepoort
West Rand
Requirements:
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Service Call Centre Consultant. The position will be based in Roodepoort, West Rand Requirements: Call Centre to work between 08h00 and 17h00 Duties: Outbound calls Effectively supports customers Maintains high service
websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that adaptability to different personality types 1 year call centre experience in the igaming sector .
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment)
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements • Conduct remote live listens of at least 3-5 calls per week per CLO area. • Conduct monthly performance
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Ensure all agents compliance to the disciplinary code and procedures. Supervise and monitor agents within reviews. Call evaluations and follow up coaching. QA investigations and feedback to agents and Manager referring agents for training when necessary. Leads verification, management and generation. All agents to be