Call Centre Quality Coach Jobs in South Africa
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Last 3 days
Call Centre Manager Cresta NEW
Computer Experts Personnel
South Africa
R45K pm plus uncapped commission advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating the call centre operations. • Meeting performance targets for speed, efficiency, sales and quality. •
share this job on whatsappCall Centre: English & Portuguese NEW
Cape Town City Centre
11000 Monthly
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
Call Centre Manager - Durban NEW
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join recruitment and performance management Ensure quality processes that prevent reputation risk to both departments to formulate action plans to improve quality Maintain compliance and consistent application
Call Centre Manager Umhlanga NEW
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join recruitment and performance management Ensure quality processes that prevent reputation risk to both departments to formulate action plans to improve quality Maintain compliance and consistent application
Call Centre Manager NEW
Johannesburg
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
KPI stats
Daily monitoring and documented coaching of under-performers
Deep dive into root cause
Call Centre Agent NEW
FreerecruitHyper By The Sea
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Manager Johannesburg, South Africa NEW
Oxyon People Solutions LtdJohannesburg
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements team KPI stats Daily monitoring and documented coaching of under-performers Deep dive into root cause
Quality Controller NEW
Durban
REQUIREMENTS:
- Grade 12 with good Maths scores.
- Freight qualification is advantageous.
- Shipshape or similar knowledge.
- 3 years industry experience.
- Customs knowledge.
- Tariffing knowledge.
RESPONSIBILITIES:
Call Center Agents NEW
FreerecruitKloof Street
We looking for Call Center Agents. Requirements: 1-2 years previous experience in a customer support license Salary R 9000 pm plus incentives. The post Call Center Agents appeared first on freerecruit.co.za
Manager Centre Botswana NEW
Clicks Group LimitedSouth Africa
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will re
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