A vacancy has become available for a Girl Friday / Office Administration. Duties & Responsibilities our dynamic company, please apply online. The post Girl Friday / Office Administration appeared first on
operator license
Key Performance Areas:
We looking for Call Center Agents. Requirements: 1-2 years previous experience in a customer support support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability license Salary R 9000 pm plus incentives. The post Call Center Agents appeared first on freerecruit.co.za
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
targets daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering planning & managing the daily running of the call centre operations. • Meeting performance targets
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
English & Portuguese
Knowledge of Mozambique or Angola clients
Foreign nationals welcome but Legal Docs must be in place
Computer literate
Contactable refrences
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
and updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za