Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co.za .
various channels, including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
various channels, including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: responsibilities: · Contacting prospective clients · Customer Support · Risk Investigating · Sales · Marketing · years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000 -
of Cape Town is looking for a dedicated Senior Inbound Travel Consultant to join their growing and dynamic the relevant parties i.e. Travellers, Suppliers, Agent partners, Sales Support Team, Line Mangers and Managing
the relevant parties i.e. Travellers, Suppliers, Agent partners, Sales Support Team, Line Mangers and Managing
Experienced team Leader needed for an Inbound Sales Call Centre
Matric essential
Diploma