Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 month
Requirements:
with the possibility of permanent employment. Training for engineers will be aligned with the requirements Formulating and presenting internal technical courses • Production functions given by mentor or assignee
with the possibility of permanent employment. Training for engineers will be aligned with the requirements Formulating and presenting internal technical courses • Production functions given by mentor or assignee
incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer trainer course or relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer trainer course or relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
Formulating and presenting internal technical courses
- Production functions given by mentor or
Formulating and presenting internal technical courses
- Production functions given by mentor or
the FSSC standard. Dryer / Heater bank system training (Advantageous). Fault Finding - Electrical and Manufacturing. Supervisor course qualification (6-month refresher course) including HR/IR Course How to delegate
the FSSC standard. Dryer / Heater bank system training (Advantageous). Fault Finding - Electrical and Manufacturing. Supervisor course qualification (6-month refresher course) including HR/IR Course How to delegate