This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
Description PURPOSE OF THE JOB Manages and builds a high-performance call center of CLO's with a clear internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Business Management or related field. Experience: 5 years management experience in a Call Centre environment RESPONSIBILITIES AND KEY RESULTS AREAS People Management Build & maintain a solid & respectful and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if needed) Weekly documented
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other
KEY PERFORMANCE AREAS (KPAS) KPA 1 Financial 1.1 Manages cost per unit for both whole blood and specialised drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as Stakeholder 2.1 Manages stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors per the relevant SOP including donor care and education. 3.14 Cares for donor during donation including reports/information as required. 3.17 Provides post-donation care and advice. KPA 4 Learning and Growth 4.1 Performs
KEY PERFORMANCE AREAS (KPAS) KPA 1 Financial 1.1 Manages cost per unit for both whole blood and specialised drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as Stakeholder 2.1 Manages stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors per the relevant SOP including donor care and education. 3.14 Cares for donor during donation including reports/information as required. 3.17 Provides post-donation care and advice. KPA 4 Learning and Growth 4.1 Performs
for. Must be computer literate, must have customer care work experience. Matric Credit & Criminal Clear R6000R1000 Night shift allowance The post Customer Care Consultants appeared first on freerecruit.co.za
Reference: PC001683-LS-1 Our client seeks a diligent Health and Safety Officer for their Stellenbosch facilities application EMPLOYMENT TYPE : Permanent SECTOR : Health and Safety BASIC SALARY : Market Related START environment 3-5 years relevant experience in occupational health, safety and environment(in a corporate environment) Qualifications Mechanical maintenance and Project management skills, Analytical and creative problem-solving Skills: Microsoft Office suite Extensive knowledge on health and safety within a FMCG environment DUTIES: M
We're seeking a talented Health & Safety Officer to join our client's team in the North West Requirements: Grade 12 or equivalent National Diploma in Safety Management COMSOC 1 & 2 Drivers Licence Coal industry
Accurate record keeping Managing archives Record keeping Excellent time management - must be able to work record keeping Managing archives Accurate preparation of records Exellent time management Be able to work