Daily update UNISOLVE Dalily update DB's Maintain DB's Order IT stock Order Stationary Update and maintain current software (Dashboard/IQ/WMS/Emails) for new stores and changes Maintain Network (WIFI & Firewalls) IT Qualification 3 years applicable experience within Retail/Medical/Pharmaceutical
per location - two locations available) The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
June 2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
Minimum requirements:
• Facilitator must have a relevant NQF 6 (Advanced diploma or Advanced certificate in IT qualification).
• A relevant degree will be advantageous
• In possession of a minimum of three years’ experience as a Facilitator/Lecturer for
Management Tool 4Me Technical Support and Escalations Provide hands on day-to-day technical support for team members quality customer service. We provide hands-on technical support, training, and point-of-contact services for maintain technical standard operating procedures and generate regular reports on application support statistics
operational manuals
experience 1+ year
Pta003309-EP-4 Refrigeration company is looking for a Technical Support Engineer. BEng/BSc/BTech or Diploma with relevant designs and speak English and Afrikaans. Technical Support Engineer- Refrigeration and HVAC Denver, Johannesburg Technical presentations to clients. Provide technical and product support to clients. Design and quoting of refrigeration
implement a technical support plan Manage service levels Visit and provide technical support to customers